We updated the Sviby portal from search and event discovery to ticket buying and the post-order view, making it easier for people to find experiences and complete their purchase.
People don't always search for the exact name an organiser gives an event.
The new search finds events and organisers more effectively, with filters to refine results. It also accounts for word forms and the organiser's brand and legal names.
One event doesn't have to be the end of the audience journey.
The new organiser page brings your events and series together, making it easier for visitors to discover what comes next.
New event lists give a quicker overview of dates, locations and essential information, helping visitors find a suitable event faster.
For events with multiple dates, switch between dates directly in the event view and find a suitable time without searching for the event again.
We updated the purchase flow to make the journey from choosing a ticket or seat to payment clearer and more natural on both phones and computers.
Fewer steps make it easier for people to follow through on their decision.
A selected seat is no longer just a number.
At many venues, people can see a photo of the view from a seat before buying, helping them make a more confident decision.
A production is more than one date.
Series and production views bring related events together, so people can first choose what they want to see and then find the right date.
After buying, visitors find their order, tickets and all essential information in one place.
A clearer post-order view makes the next steps simple and helps people quickly find information again.
Not every visitor arrives with a particular event in mind.
Sviby TOP helps people discover events attracting the most attention and gives organisers another way to reach new audiences.
If someone can no longer find a ticket in their email, the new Find Ticket feature helps them find it quickly.
Easier for audiences. Fewer questions for organisers.
Search, organiser pages, date selection, purchase and the post-order view form one journey. When the next step is easy, people can discover more of your experiences alongside the first event.
You create experiences. Sviby helps you bring them to your audience. Start for free with ticketing, visibility and support in one place.
Create an organiser account and put your events on sale in minutes. Sell tickets and grow your audience with ease.
Your events are immediately discoverable in the Sviby portal and app. Our competitive service fee applies only to tickets sold.
Our customer support team is here when you need help or have questions. You do not have to do everything alone.
